About DDC Dolphin

DDC Dolphin was founded with the purpose of safeguarding vulnerable patients, care home residents and front-line clinicians from the risk of infectious diseases through engineering innovation.

Since 1991 we have designed, engineered and continually developed sluice room machinery, including bedpan washer disinfectors, medical pulp macerators and incontinence product macerators

We manufacture all our sluice room equipment at our UK headquarters based in Poole, Dorset, and export our products all over the world; providing a one-stop-shop for all your sluice room requirements.

DDC Dolphin Pulpmatic Uno4

As diseases continue to evolve and adapt, so must we. The rise of super bugs and the migration of major contagions like Ebola make the need to implement strict infection control systems essential to the smooth and safe running hospitals and care facilities.

To help hold back the threat of such infections, we have developed advanced antimicrobial coatings for all our machines, which prevent bacteria from proliferating and spreading. In addition, our innovative hands-free technology, using an optical hand sensor or foot cup/plate to open and close the machine, means there is even less opportunity for pathogens to spread.

We always strive to supply our customers with the sluice room solution that they need – even if that is not necessarily what you want. We will always be completely transparent and honest with you to advise you of the best solution for your requirements. We work with you to produce a complete sluice room solution that not only meets your facility’s needs, but exceeds standard requirements and – most importantly – protects your staff and patients or care home residents.

In the UK we have an unrivalled nationwide network of service and maintenance engineers who help to ensure the maximum uptime of your sluice room. Through our 360° Care Cover packages you can get preferential access to these skilled engineers, plus a brand-new machine and a 5-year service and maintenance plan – all for a low monthly cost.

Our priority is always to do what’s right for our customers and to keep your sluice room up and running. That’s why we also service, maintain and repair sluice room equipment by all other manufacturers – even if they no longer support the product themselves.

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Our History

For almost 30 years the DDC Dolphin team have been dedicated to excellence and innovation in sluice room products, service and maintenance in the UK and around the world.

We are extremely proud of the service that we are able to offer our customers and continue to provide comprehensive and meaningful advice, support and guidance throughout planning, design and specification processes for new or existing facilities.

Since then we have continued to grow and our products can now be found in over 5000 facilities in 50 countries on 6 continents.

DDC Dolphin Ltd Established

1991

DDC Dolphin was founded - dedicated to excellence and innovation in sluice room products and solutions.

Sectors

We were an existing supplier to the care sector, giving us expertise finding solutions for care homes.

Products

1992

Panamatic range of bedpan washer disinfectors launched. New innovation and technology to significantly reduce healthcare associated infections.

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Products

1998

Incomatic nappy pad macerator launched

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Services

2001

Expanded into machine service and maintenance to provide better support to customers and increase the lifespan of our products.

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Services

2006

Introduced HTM 2030 testing service for hospitals, adding increased value and services to key customers.

Products

2007

Developed Pulpmatic range of macerators. Now able to service all sluice room needs for greater convenience to customers.

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Services

2018

Launched 360° Care Cover packages to help our customers spread the cost of financing a new machine with ongoing care and maintenance.

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2019

Watch this space!