Care & Maintenance

The overall goals of all healthcare environments are the same: you want to provide the highest quality of care, ensure a comfortable and supportive environment, and enable timely recovery for those who are unwell.

Keeping patients safe from preventable HCAIs is therefore an absolute priority to ensure safety, wellbeing and rehabilitation.

In order to achieve this, you need reliable sluice room solutions and machinery – which can only be guaranteed with regular servicing and maintenance.

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Taking out a Service & Maintenance contract with DDC Dolphin will allow you to:

  • Better forecast costs thanks to our machine reporting: get regular reports on the condition of your machine and the frequency and type of callouts so you can plan your asset requirements and manage your CAPEX budget accordingly
  • Benefit from maximised machine uptime by preventing avoidable breakdowns
  • Keep sluice room operations efficient, so your clinicians can spend more time providing care
  • Quickly access engineers who are ‘Human Waste Disinfectors – Periodic Testing’ qualified, wherever you are in the UK
  • Have your own dedicated account manager to give you recommendations on the most cost-effective solutions for your facility
  • Keep the risk of infection to an absolute minimum
  • Have your machines regularly tested to NHS period testing guidelines
  • Be in a great position for your next CQC inspection, thanks to detailed service records.

Whatever your requirements, our packages can be tailored to your exact needs.

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