Servicing

Routine servicing will keep your sluice room machinery in excellent operational health.

By having your medical pulp macerators, bedpan washer disinfectors and incontinence product macerators regularly serviced, you will:

  • Maximise the uptime of your machines
  • Prevent foreseeable performance issues
  • Better manage your budget and get lifetime value from your machines
  • Keep patients and care home residents safe from infection.

Our engineers are strategically located around the UK, and highly-trained on all makes and models of sluice room machinery – so if you have a variety of sluice room assets, you can trust DDC Dolphin to service each and every one. 

As part of our servicing and maintenance provision, we offer validation testing of your appliances to NHS periodic testing guidelines.

We’ll also provide you with detailed machine reporting, to help you interpret test results, plan your asset requirements and better budget for CAPEX expenditure.

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With our dedicated customer service team and your own personal account manager, you’ll never miss a service or overspend on your sluice room requirements again. We are here to provide you with all the information you need to help you manage your assets now and for the future.

We also offer full site surveys to determine the best solution for your facility’s needs. We can also perform a sluice room health check to audit your existing equipment and make sure your infection control procedures are in line with government recommendations; you’ll never need to worry about your next CQC inspection again.

Tell Us About Your Service Requirements Today

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